Preparing for Difficult Conversations and False Information - Wellington Training, September 2024

13 Sep 2024, 8:30am–1:00pm NZST

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The Workshop presents our half day, in-person training, to equip you with evidence based tactics to deal with false information and difficult conversations.


This training is for those who want to connect people with good, factually correct information  in their work or in their daily lives. We all do better with a healthy and thriving, inclusive information environment. Where people value, trust and can use good information. Where people have the freedom (from false information) to be well-informed. To achieve a healthy information environment we need to be prepared for difficult conversations and have evidence-based ways to address false information that really work. 

In this training we will share three evidence-based strategies you can use when leading difficult conversations and addressing false information.

These strategies prepare you to:

  • get ahead of information you expect but hasn’t arrived yet
  • respond to incorrect and false information that is already out there
  • respond to difficult conversations 
  • respond to information in one-on-one settings both on social media and real life. 

In this workshop we’ll explain why these strategies work, what they look like in practice, share some tools to support the strategies and we’ll have a go at using the tools.


This is an in-person training held in central Wellington, on Friday 13 September from 9am - 1pm. 

Please arrive at 8.30 to allow time to get settled in and meet the other participants and trainers. Morning tea will be provided as well as coffee and tea on arrival.


The training consists of:
• Pre-reading (1 hour)
• Training workshop (half day)

Before the course you will receive the training handbook which supports the training and includes pre-reading. The pre-reading, which covers why information is so sticky and why arguing the facts doesn’t work, is a prerequisite for attending the course and we ask that participants please prepare by completing this reading before the day of the training.


Who is this training designed  for?

  • People responsible for public consultation
  • People planning for difficult conversations
  • Communications and social media teams
  • People on the front line dealing face to face with the public
  • People encountering false information in their daily lives’
  • People working on climate, health, te tiriti, justice, and other topics where they regularly encounter face incorrect information


EARLY BIRD PRICING: Available until the end of 11 August 2024

WHAT PEOPLE SAY ABOUT THE TRAINING

"Excellent, practical training that gives you the tools to understand what false information is and techniques to counter it.. with a group of like minded people. " - Amanda Kelly, Community Housing Aotearoa

"A really valuable workshop that will help me more safely navigate both my work, and my personal life." - Ben Sarten, Every Gender

"Don't wait to go, because you'll want to do loads more learning afterwards so better crack on with it!" - Adam Rohe, Every Gender

"Do it! It’s practical and will help! " - Andrew Galloway, Alcohol Healthwatch

You can learn more about our work at our website: https://www.theworkshop.org.nz/

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Contact information

Bookings for this event have now closed.

Contact the event organiser